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Legal

Terms & Refund Policy

Please read these terms carefully before purchasing. By completing a purchase you agree to everything below.

Last updated: 26 June 2026

01 About our products

ALGOTRADERS24 AI provides automated trading software ("Expert Advisors" or "EAs") for the MetaTrader 5 platform. All products are digital goods delivered electronically via an MQL5 license or direct file download after purchase.

02 Refund policy

Because our products are digital goods that are delivered electronically and cannot be returned, all sales are considered final once the product or license has been delivered.

We do not offer refunds when:

  • The product has already been delivered (license activated or file sent)
  • You changed your mind after purchase
  • The EA did not produce the trading results you expected (trading involves risk — see Section 04)
  • You purchased the wrong product by mistake but it has already been delivered

We may offer a refund or replacement when:

  • You were charged twice for the same product (duplicate payment)
  • The product was never delivered within 24 hours and we are unable to deliver it
  • A confirmed technical defect prevents installation and we cannot fix it

To request a refund under an eligible case, contact us within 7 days of purchase with your order details. Each request is reviewed individually.

03 Product delivery

After successful payment, your EA license or download link is delivered to the email and/or WhatsApp number you provide at checkout, typically within 1–6 hours (and no later than 24 hours). Please ensure your contact details are correct at checkout, and send us your MT5 account number so we can issue your license.

04 Risk disclaimer

Trading foreign exchange, commodities, indices, cryptocurrencies and other leveraged instruments carries a high level of risk and may not be suitable for all investors.

  • Past performance — including backtests, demo or live results — is not a guarantee of future results.
  • Our EAs follow predefined rules; they do not guarantee profit and can result in losses, including loss of your entire capital.
  • You are solely responsible for your own trading decisions, risk settings and capital management.
  • ALGOTRADERS24 AI is a software provider. We are not financial advisors and do not provide investment advice.
  • Never trade money you cannot afford to lose. Always test on a demo account first.

By purchasing and using our products, you acknowledge that you understand and accept these risks.

05 License & usage

  • Each license is for personal use by the purchaser only.
  • You may not resell, redistribute, share, copy, decompile or reverse-engineer our EAs.
  • Licenses may be tied to specific MetaTrader account numbers as part of our protection system.
  • Violation of these terms may result in license revocation without refund.

06 Support

We provide reasonable setup and installation support via email and WhatsApp. Support covers installation and configuration — it does not include guaranteed trading profits or personalized financial advice.

07 Contact

For questions about these terms, delivery, or eligible refund requests:

By completing a purchase on algotraders24.com, you confirm that you have read, understood and agreed to these Terms of Service and Refund Policy.

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